Our Capabilities
From Source to Service
At Grayson, we are dedicated to providing thermal management solutions that deliver the performance, efficiency and reliability that your applications demand.
It is why we continuously invest in enhancing our capabilities, ensuring we can support your needs throughout every stage of the process. We call it ‘Grayson Source-to-Service’ – vertically integrated engineering, supply chain, manufacturing and aftermarket capabilities that ensure exceptional quality and enable unique flexibility for our customers.
Whether you are looking for a bespoke solution or an off-the-shelf solution, we can help. Learn more about our full capabilities, from world-class design, test, development and prototyping through to serial manufacturing, rigorous quality inspections and aftersales servicing and maintenance.
Expert Concept Design
Concept design is where our innovative ideas take shape as our experts push the boundaries of thermal management innovation.
When designing innovative thermal management solutions, we collaborate closely with OEMs to address even the most complex specifications. Our goal is to ensure that every concept we create meets your performance requirements, enhances system integration, and offers long-term reliability.
Our Advanced Engineering Team develop cutting-edge components and systems tailored to your specific needs. Whether it’s leveraging our proprietary ‘Grayson Intelligence’ controller platforms, which autonomously regulate temperatures, or providing precise thermal calculations and detailed schematic layouts, we deliver solutions that ensure optimal efficiency and performance.
We also carefully consider system packaging design and seamless integration, with a focus on creating plug-and-play solutions that ensure space efficiency, seamless integration and ease of serviceability
Rigorous Testing and Development​
Your application deserves proven thermal management solutions that stand up to real-world conditions. Our testing and development capabilities ensure the reliability and durability of every product we produce, giving you confidence in performance from day one.
We prototype components and systems and put them through extensive testing. Our climate cell replicates conditions from -30°C to +50°C for precise thermal performance testing, while our comprehensive assessments include airflow and coolant flow mapping, refrigerant mass flow rate, electrical efficiency and power draw analysis, coolant pump durability, and safety-critical forced failure tests.
To further enhance product quality, we partner with leading industry experts for additional EMC, noise, and shock testing. Our cutting-edge testing capabilities allow us to accelerate product development, ensuring your systems are field-ready without compromising quality
System Integration and Installation
We understand the importance of correct integration and installation for OEMs to ensure our systems deliver the expected performance and reliability.
Our expert thermal engineers work closely with our customers to ensure our solutions seamlessly integrate into their vehicles and applications, ensuring compatibility with other systems and optimising efficiency.
Our team collaborates with customers to support the correct installation of prototype and pre-production units, providing guidance and on-site assistance, including during vehicle-level testing. From thermal testing in controlled environments to precise processes like fill and de-aeration, we work together to ensure that every system operates at peak efficiency.
For you, this means peace of mind that when you progress to series production and field use, our systems will perform as designed—today and tomorrow.
End-to-End Manufacturing Excellence
Whether you need off-the-shelf systems ready for immediate integration or require a tailored solution, our vertically integrated approach allows us to customise and configure components, materials, and packaging to meet your exact specifications. By managing fabrication, sub-assembly, and final system assembly in-house, we ensure that each Grayson thermal system is produced with the highest precision and meets your performance expectations.
From key component assembly, including electric water pumps and auxiliary electric water heaters, to the full system assembly of our advanced refrigerant-based solutions, such as BTMS, CTMS, and cabin/saloon heat pumps, we maintain complete control over every stage of production.
For you, this means greater flexibility, faster production timelines, and the assurance that every system will perform reliably from prototype through to full-scale production
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Assured Quality for Peace of Mind
We understand how critical it is to get things right the first time and know that downtime impacts your customers’ operations and your reputation. It is why we prioritise quality at every stage of production.
Our commitment to quality assurance starts from the very start of our engineering and manufacturing process and continues throughout. We conduct Pre-Delivery Inspections, Initial Sample Inspection Reports, and extensive End-of-Line Testing to ensure flawless operation. Certified to ISO 9001:2015 and holding VCA Approval, our quality systems are continually refined to meet industry demands. Regular manufacturing audits and the F-gas and high-voltage certification of our operatives ensure precision and safety at every step.
We’re committed to furthering our standards, with ISO 14001:2015 Environmental Management and ISO/IEC 27001 Information Management certifications expected by 2025. We also investing in ensuring we meet evolving cyber security requirements, with UNECE 155 and 156 compliance. This ongoing commitment ensures that every Grayson product is fully tested, traceable, and ready to perform under the toughest conditions.
Dedicated Aftermarket Support
Our Aftermarket division ensures you and your customers are fully supported throughout the lifetime of your systems, minimising downtime and maximising performance.
In the UK
Our Aftermarket division offers comprehensive support through two key sub-divisions:
We provide fast access to genuine components and high-quality Aftermarket parts, with next-day delivery across the UK.
Our team of over 20 F-Gas and high-voltage certified engineers deliver expert HVAC servicing and maintenance, ensuring your systems are maintained to the highest standards wherever they are deployed.
Across the World
We work closely to support OEMs, empowering you to maintain strong relationships with your customers. We provide you with the training, documentation, and expert support needed for you to offer aftermarket service and parts directly, enabling you to maintain the relationship with your customers.
In select regions, we also partner with carefully chosen service support providers, ensuring local operators receive the aftersales support they need, when they need it. With Grayson, both you and your customers can count on consistent, reliable and comprehensive aftermarket support
Start Your Journey with Grayson
Now that you’ve explored our capabilities and expertise, let’s take the next step together. Whether you’re an OEM seeking a trusted partner to solve your thermal management challenges, an operator looking for a reliable HVAC solution, or a talented professional ready to join a growing, ambitious team, we’d love to hear from you.
Get in touch today and discover how we can help you move forward.
Learn more about us
Products
We work with you to provide thermal management solutions that meet your needs, no matter what the application. Discover our product ranges today.
Downloads
Looking for more information? From product brochures to detailed technical specifications, all our literature is easily and freely accessible at our Downloads Centre.
Sectors
From innovative electric-powered and hydrogen-powered buses to retrofit solutions for off-highway applications, we have the experience and expertise to meet the needs of your application.
